LoveToKnow Weddings:AllComments

From LoveToKnow Weddings

Comments

I can't add to Laudia's comments. They are on the money. Don't lose yours $$ and start your new lives together in a nightmare from a target gift registery. Bed bath and beyond is great and I would recommend it. my son and his new wife had no problems whatsoever with them.

-- Contributed by: dave

I had a very similar experience with my Target wedding regsitry. We received duplicate items and when I brought them to to the store to exchange them for store credit, they informed me that the computer would not allow an exchange for any items over $20 with out the gift receipts. I explained that we were victims of a robbery on our honeymoon and the gift receipts were in my purse which was stollen. I supplied the police report and case number with no assistance. I spoke to the manager at the store and the service manager for the registry hotline and both firmly stated that there was nothing that they could do with out the gift receipts. The only suggestion or resolution they could offer me was to request the person who purchased us the gifts to come to the store with us and do a transaction search with their credit card. If they paid with cash, there is absolutely nothing that they can do. I would think that the main advantages to a wedding registry would be to avoid duplicates and the ease of exchanges and returns which Target club wed does not provide.

-- Contributed by: Kelly

DO NOT REGISTER AT TARGET! I also had a bad experience. I had one duplicate item purchased in the past month from my registry. Well, they no longer keep a purchase log so they can't even look up my registry and see what was bought from it. You must rely on a third party (the person who bought the gift) to give you a gift receipt, and if they don't give you a gift receipt, too bad. This policy is new Aug. 8, 2007. Target expects you, as a registrant, to ask your guest for the gift receipt. I will not do that for fear of offending my friend who gave me a gift. I am stuck with two $90 items, and Target will do NOTHING for me.

-- Contributed by: angela

Please, brides to be, think long and hard before registering at Target. After the recent experience of my newlywed daughter and her husband, I will never buy a thing from Target again. Their experience with that store has caused me to believe that Target's Club Wed is nothing but a big scam. I no longer wonder about their huge profits, as I am certain much of it was made by dedrauding registered couples and the people who bought them gifts.

My daughter was married a little over 3 months ago. After returning from their honeymoon, it took them a couple of weeks to open gifts, get things put away and write thank-yous. Last weekend, they took 4 gifts, all of which were duplicates, to their local Target store. One gift included a gift receipt, the other 3 did not. The customer service clerk, and I use the term "service" lightly, informed them that because there were no receipts, she could not accept the returns. Keep in mind, the newlyweds were not requesting a cash refund, but were willing to accept Target gift cards in the exchange. When they informed her that she could verify the items by checking their gift registry, they were told that their registry no longer existed because Target removes them 3 months to the day after the wedding date. They asked for a manager who told them the same thing. Of course, they were not informed of this policy when registering. They were under the assumption that, since etiquette dictates that wedding gifts may be given up to a year after the event, that their registry would remain open. Their frustration intensified as the manager called corporate to ask if she could access the registry. Having no luck, she handed the phone to my daughter, who found herself speaking with a man in India who had a minimal grasp of the English language. He said the only way the store would accept the items ws if they were damaged. (Since Target has no problem duping people out of their money, I told her they should "accidentally on purpose" break the items and return them to another Target store.) Needless to say, my daughter and her husband left the store with 3 items they do not need. In addition, they have another $200 in Target gift certificates which they do not want to use because of the store's shabby treatment of loyal customers.

I urge couples to register anywhere BUT Target. Bed, Bath and Beyond keeps their registries available for 24 months. They have a wonderful return policy and don't demand receipts, limit the number of returns in a year, and give you the choice of cash or gift card for items returned.

Think about it. If a store with a stingy return policy, like Target, limits your ability to return gifts, you are not the one being cheated. Your relatives, friends, or co-workers spent their hard earned money on that gift from Target. But, because Target doesn't automatically update the registry, which results in duplicates, and has set an arbitrary 3 month limit on registry availability, which negates all proof that the gift was purchased, the people who bought those gifts for you basically gave Target money for nothing.

Sorry for the lengthy rant but, Target is heavily promoted on bridal sites and I don't want others to find out the hard way that registering at Target means some of your guests have likely been scammed.

-- Contributed by: Lauria
> Return to article